How do I place an order?
All orders are processed through our secure online store. For more detailed information about our ordering process please click here.
I need two response dates, one for an A list and another for a B list. Can you do this?
Yes, we can do this for a $25 fee. This fee covers the additional design work and press setup for preparing and printing the second version of the response card.
When I enter my wording, do I need to format it in the personalization space?
No, definitely not! Simply enter your wording and we will take care of all the design and layout, making sure your wording looks great on your chosen invitation design.
Can I change the font?
All of our fonts have been carefully chosen to create unique and balanced designs. In order to preserve the integrity of our designs we do not offer font changes.
Can I change the color of the design?
Yes, absolutely! Please see the color chart tab on the product page for our available color options. Just note your color choices in the personalization window when you place your order and we will design your proofs in those colors.
Can my invitations be printed in a different language?
We can do most languages, but please contact us before placing an order. Currently our fee for doing foreign language stationery is $50 per proof for each item ordered. Additional fees may apply and are subject to change, so please contact us for more information.
How much postage is required to mail your wedding invitations?
Our wedding invitation suites range from 1 to 2 ounces depending on how many pieces you order. In general, packages that include an invitation, two enclosures and a belly band weigh 1 ounce even. Packages with an invitation, three enclosures and a belly band weigh 2 ounces. These weights are estimates and not guaranteed; we highly recommend taking an assembled invitation to the post office to be officially weighed before purchasing and applying postage.
I didn’t order enough invites. Can I order more later?
More invitations can be ordered at a later date, but it is substantially more expensive than ordering extras up front. This is because each print run incurs certain setup costs and preparation time, despite the quantity ordered. We highly recommend ordering at least 10-15 extras up front as it is much more cost effective. Be sure to account for wrong addresses, last minute guests, keepsakes for you and family, as well as a set for your photographer to document when deciding on your final quantity.
Can I cancel my order?
For wedding invitations and other customized stationery, there is a cancellation charge of 25% of your total order or $100, whichever is greater, if you decide to cancel your order AFTER proofs have been sent. Once your final proof is approved and the printing process has started, there are no cancellations, and no refunds. Please see our return and cancellation policy here.