Ordering and Customization

How do I place my order?

All orders can be placed directly through our easy to use website. Feel free to read more about our ordering process, or contact us if you have questions.

Can I change the color of the design?

Yes, or course! You can use as many ink colors as you’d like on your stationery, there is no additional charge.

The paper background must stay white to represent the white shimmer cardstock, but text and graphics can be customized to any of our ink options. Invitation wrappers can be customized to have a solid background color.

Do I need to format my wording?

No, definitely not! Simply enter your wording in the personalization space and we will take care of all the design and layout. Our professional designers will make adjustments if necessary in order to provide the best look possible for your specific wording and personalization.

We do ask that you check spelling, grammar, dates and times, as we do not check this during the design or proofing stage. That is your responsibility.

Can I change the font?

All of our fonts have been carefully chosen to create unique and balanced designs. In order to preserve the integrity of our designs we do not offer font changes.

Can I order more invites later?

More invitations can be ordered at a later date, but it is substantially more expensive than ordering extras up front. This is because each print run incurs certain setup costs and preparation time, despite the quantity ordered.

We highly recommend ordering at least 10-15 extras up front as it is much more cost effective. Be sure to account for wrong addresses, last minute guests, keepsakes for you and family, as well as a set for your photographer to document when deciding on your final quantity.

Designing in Foreign Languages

We can design in most languages, but please contact us before placing an order.

Additional fees may apply depending on the extent of the language used and the type of alphabet (roman versus non-roman), so please contact us for more information.

Do you have a retail location I can visit?

Shine Wedding Invitations is an online stationery boutique. We do not have a public studio.

Will I receive hard copy proofs?

No. Your order includes a set of digital PDF proofs that will be emailed to you for your review. Hard copy proofs are not available. Electronic proofing is standard among stationers and is a cost effective and flexible way to view and make changes to your stationery before printing begins.

If you would like to see our printing, paper and ink options in person, we highly recommend ordering a sample set, which includes an example set and a printed color chart.

How much postage is required for my invitations?

Our wedding invitation suites range from 1 to 2 ounces depending on how many pieces you include in your package. In general, packages that include an invitation, two enclosures and a belly band weigh 1 ounce even. Packages with an invitation, three enclosures and a belly band weigh 2 ounces.

These weights are estimates and are not guaranteed; we highly recommend taking an assembled invitation to the post office to be officially weighed before purchasing and applying postage.

I need two response dates. Can you do this?

Yes! If you have an A and B guest list and need a separate response date for each, we can split your response card order for a $25 fee. This fee covers the additional design work and press setup for preparing and printing the second version of the response card.

Can you print in a custom color?

If none of our ink options fit your palette, we can create a custom ink color for a flat fee of $30 (shipping included). When you place your order, just let us know that you would like to do a custom color in the personalization. During the proofing process, a variety of ink swatches will be printed on the same paper as the staionery and will be mailed to you for your review.

To ensure the best color match, we recommend sending your color preference and approving your proofs no later than 3 days of receiving the swatches. Press colors can shift over long periods of time, so it’s best to print the order as soon as you make your decision.

Will my stationery match the colors I see on my screen?

Because all monitors display color differently, your printed stationery may not match what you see on your screen. If you are concerned about colors, we highly recommend ordering a sample set, which includes a copy of our printed color chart with swatches of all of our ink options

We do not accept returns based on color.

Do you offer samples?

Yes. Samples can be purchased by clicking the “Order Sample” button located on the product page and then completing checkout. Sample sets ship in 1-3 business days.

Wedding invitation sample sets include an invitation, response card, small enclosure, large enclosure, belly band, and blank and addressed envelopes. A copy of our color chart is also included so you can see all of our ink options in person. Your final order will match our printed color chart, not your monitor or screen.

We encourage you to order a sample so you can experience the quality of our paper and printing for yourself.

Can samples be customized?

All of our samples are pre-printed with example wording in the colors shown and cannot be customized. A color chart of all of our available ink options is included so you can see them in person and choose what you like best for your actual invitations.

Should you place a full order with us, PDF proofs in your colors and wording will be sent by email for your review prior to printing. Two rounds of complimentary proofs are included should you need wording or color changes after seeing the initial design.

Can I change designs during the proofing process?

Our proofing process includes 2 complimentary rounds of proofs for wording, layout and color changes for the design chosen at the time of ordering. If for some reason you are unhappy with the proofs, we are happy to do one complimentary design switch during the proofing process. The design switch will use one full round of proofs. Due to the amount of time and work involved, additional design switches will be subject to a $75 design fee.