Anatomy of an Invite

Learn about invitation components, envelopes, addressing options, wording, etiquette and more.

invitation components
Shine Paper and difference

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Frequently Asked Questions

Do you have a retail location?

Shine Wedding Invitations is an online stationery boutique. We do not have a public studio.

Do you offer samples?

Yes. Samples of each invitation design are available for purchase and ship in 1-3 business days. We also offer free sample sets (limit one per household).

Can samples be customized?

Our samples are pre-printed with example wording in the colors shown and cannot be customized. Color charts on each of our cardstock with all of our ink options are included with the sample so you can see them in person and choose what you like best for your actual stationery order.

When will my credit card be charged?

Your credit card will be charged at the time of purchase.

Where can I find pricing?

Pricing is published on the right hand side of each product page. Just select the quantity of each item and option you’d like to include with your package and the total will be displayed for your convenience.

Are envelopes included?

Yes. Single blank envelopes are included in the price of wedding invitations, response cards, save the dates, and thank you cards. Double envelopes and addressing options are an additional charge.

Can I order more later?

More invitations can be ordered at a later date, but it is substantially more expensive than ordering extras up front. This is because each print run incurs certain setup costs and preparation time, despite the quantity ordered.

We highly recommend ordering at least 10-15 extras. Be sure to account for wrong addresses, last minute guests, keepsakes for you and family, as well as a set for your photographer to document when deciding on your final quantity.

Are designs color customizable?

Yes, of course! You can use as many ink colors as you’d like on your stationery, there is no additional charge.

Text, graphics, and borders can be customized to any of our ink options. Belly bands can be customized to have a solid background color.

Can you print in custom colors?

We can create custom ink colors for a flat fee of $30 (shipping included). When you place your order, let us know that you would like to do a custom color in the order notes. During the proofing process, a variety of ink swatches will be printed on the same paper as your stationery and mailed to you for review.

To ensure the best color match, we recommend sending your color preference and approving your proofs no later than 3 days of receiving the swatches. Press colors can shift slightly over long periods of time, so it’s best to print the order as soon as you make your decision.

Will the color of my stationery match my screen?

Because all monitors display color differently, your printed stationery may not match what you see on your screen. We are unable to accept returns based on color for this reason.

If you are concerned about colors, we highly recommend ordering a sample set, which includes color charts on all of our paper options. The final prints will match our color charts.

Printing & Materials
What type of printing do you use?

All of our wedding invitations are flat printed using a state of the art professional printing press that results in crisp text and bold saturated color. The ink lays flat on the paper and is a perfect complement to our high quality cardstock options. Flat printing is currently our only printing option.

Can I add backside printing to my stationery?

Backside printing is available for most items if needed. Pricing ranges from $0.50 to $1.00 per piece for the addition of backside design and printing. Please contact us if you need this service.

What paper types do you offer?

Our wedding invitations and save the dates are printed on your choice of our shimmer or matte cardstocks.

Our gorgeous white shimmer is a thick, 137lb/17pt heavyweight cover stock with a white base and a subtle shimmer finish. We also offer a 107lb/14pt cover stock in ivory shimmer.

Our upscale luxe matte is a 130lb/18pt heavyweight cover stock with a lush, matte, uncoated finish and comes in both white and ivory.

How long does printing take?

After you approve your proofs, our standard printing service takes 6 business days. Shipping is determined by the option you chose at checkout.

If you need your order sooner, rush printing and shipping options are available at checkout.

What's included in the proofing process?

The proofing process includes three rounds of proofs; the first round is based off of the wording and colors submitted in your order and two rounds for revisions.

Wording changes, colors changes and minor layout adjustments can be made during the revision rounds. You will work 1-1 with a designer.

Change requests beyond our 2 complimentary revision rounds are invoiced at $25 per round.

Can I change fonts?

All of our fonts have been carefully chosen to create unique and balanced designs. We generally do not offer font changes in order to preserve the integrity of our designs.

In some limited cases, we can make a substition as long as the font does not form the basis of the design. Please email us before ordering to make sure it's possible.

If you let us know the change you'd like to make prior to ordering, we can do one complimentary substition. Further font changes will incur a $25 design fee.

Can I switch designs during proofing?

We are happy to do one complimentary design switch during the proofing process. The design switch will use one full round of proofs

Due to the amount of time and work involved, additional design switches will be subject to a $75 design fee.

Can I have two response dates?

Yes! If you have an A and B guest list and need a separate response date for each, we can split your response card order for a $25 fee. This fee covers the additional design work and press setup for preparing and printing the second version of the response card.

Will I receive hard copy proofs?

No. Your order includes electronic PDF proofs that will be emailed for your review. Hard copy proofs are not available. Electronic proofing is standard among stationers and is a cost effective and flexible way to review and make changes to your stationery before printing begins.

If you would like to see our printing, paper and ink options in person, we highly recommend ordering a sample set, which includes an example suite and printed color charts on all of our paper options.

Can I order in a foreign language?

We can design in most languages, but please contact us prior to ordering.

Additional fees may apply depending on the extent of the language used and the type of alphabet (roman versus non-roman).

Also, some fonts are not available in all languages which can affect the design.

Can I use your designs for a bridal shower or a bat mitzvah?

Absolutely! Just enter the wording you would like during the personalization step and we will update your proofs to match.

For designs with large names, we can use the name of the honoree, or change the graphic heading to "Bridal Shower" or "Bat Mizvah".

Can I add outside artwork or a logo to my design?

All of our wedding invitations are sold as they are shown on our website. We cannot add artwork or logos to our designs.

Will my stationery arrive assembled?

Wedding invitations and save the dates ship flat and require assembly. Everything needed for assembly will be included with your order, as well as instructions.

Programs and place cards arrive folded and ready to use at your reception.

Do envelope liners require assembly?

Yes. Our liners include instructions and professional tape strips for quick and easy assembly. They are 6.5×5.25″ in size and cover the interior of the envelope flap and 3/4 of the way into the envelope.

For double envelopes, only the inner envelopes have a liner option.

How do I assemble my invitations?

You should assemble your invitations in the following order: Invitation, large enclosure (printed side up), response envelope (printed side up), small enlcosure (printed side up) and then the belly band. Center the belly band around the stack of cards and carefully flip everything over while securing it with your grip. Use an adhesive dot (included) to secure the belly band on the back side.

For envelope liners, slip the loose liner into the open envelope. Please note that the liner will not reach the bottom of the envelope. This is by design. Adhere a tape strip (included) one quarter inch from the gummed section of the envelope. Pull the liner up over the tape strip and adhere, carefully centering it before pressing down.

How much postage is required?

Our wedding invitation suites range from 1 to 2 ounces depending on how many pieces you include in your package.

In general, packages that include an invitation, two enclosures and a belly band weigh 1 ounce even.

Packages with an invitation, three enclosures and a belly band weigh 2 ounces.

These weights are estimates and are not guaranteed; we highly recommend taking an assembled invitation to the post office to be officially weighed before purchasing and applying postage.

Contacting Us
How can I get in touch?

For the quickest response, please contact us through email or live chat. If you prefer to speak live, you may also call 1-800-974-3086 and leave a message with your callback information. Calls are returned Monday through Friday from 1pm-4:30pm EST.

Please note that we are not able to return international calls. International customers should contact us through email or live chat.

Printable Files
Can I purchase printable files?

In order to preserve the integrity of our designs and our quality standards, we only sell finished stationery and do not sell digital versions of our designs in part or whole.

Can I purchase a printable monogram?

In order to preserve the integrity of our designs and our quality standards, we only sell finished stationery and do not sell digital versions of our designs in part or whole.

We offer a wide range of matching accessories from programs and place cards to menus and favor tags. If you are looking for something to match your wedding stationery but do not see it on our site, please ask and we will be more than happy to help!

Can you make additional accessories to match my design?

If you need stationery that you don’t see available on our site, please contact us! We can produce just about anything to match our designs.

What are your domestic shipping options?

Our shipping options within the US are Priority Mail (2-3 days estimated transit time), UPS 2nd Day Air and UPS Next Day Air. Pricing is shown during the checkout step.

Do you ship to Canada?

Yes. We ship USPS Priority Mail (10 business days, not including possible delays at customs), UPS Ground (2-9 business days), and UPS Worldwide (1-2 business days). We highly recommend choosing UPS as the service is time definite and trackable. Custom delays with Priority Mail may delay shipment for up to 6 weeks.

Please note that any taxes and fees charged upon delivery are the responsibility of the buyer.

Do you ship to other countries?

Yes. We ship to most countries worldwide including Australia, UK, Ireland, Denmark, Sweden and France among others. We ship USPS Priority Mail (10 business days, not including possible delays at customs) and UPS Worldwide (3-5 business days). We highly recommend choosing UPS as the service is time definite and trackable. Custom delays with Priority Mail may delay shipment for up to 6 weeks.

Please note that any taxes and fees charged upon delivery are the responsibility of the buyer.

Can I cancel my custom stationery order?

For personalized stationery, we are happy to cancel your order and process a full refund as long as proofs have not been sent.

If proofs have already been sent, there is a cancellation fee of 25% or $100, whichever is greater. This is due to the time we spend designing your custom proofs. Once completed, that part of the order cost cannot be refunded.

If you are unhappy with your proofs for some reason (we don’t think you will be!), just let us know! Our designers are committed to creating a fantastic design and if there’s something you’re just not liking, we will continue to work with you until you’re satisfied.

I approved my order for print, can I still cancel?

Should you need to cancel or make a change to your order after proof approval, please contact us asap. If your order has not yet gone into production, we can cancel it and process a refund less the design costs. Please note that upon approval, orders go to print almost immediately.

If your order is already in the process of printing, we may be able to stop it midway and recover some of the costs for a refund. If your order has completed the printing stage, we will not be able to cancel, refund, or accept a return on the order.

Can I return my custom stationery?

Custom printed stationery (any printed item that includes proofs) is not returnable. This is because custom printed items are created on a per order basis and cannot be resold.

If there is an issue with your order, please contact us! We're committed to your satisfaction and will be happy to work with you if you're unhappy for some reason.

Can I return samples?

Sample sets are not returnable.

If your sample was damaged in transit, or you received the wrong sample, please contact us and we will send a replacement.

Can I return table numbers or signs?

You can return new, unused table numbers and stock signs within 14 business days of purchase.

Please contact us about your return and we will send you instructions. Pending receipt of your order in new, unused condition we will process your refund less the shipping charge on the original order.

Order Issues
I found a typo on my stationery, what do I do?

Your stationery will be printed exactly as shown on the approved proofs. Should you find an error on your stationery, please contact us. We offer a discounted reprint and complimentary rush service for customer approved errors.

Please note that we cannot accept returns or process refunds due to errors on approved proofs, regardless of where the error originated. While we do our best to call attention to any errors we may see during the proofing process, final proofing is ultimately the responsibility of the client.

If your printed stationery does not match your approved proof, please contact us immediately and we will reprint the affected pieces free of charge.